wt77 Privacy Policy

1 Introduction

wt77 ("we", "us", "our") is committed to safeguarding the privacy and personal data of every individual who interacts with our platform. This Privacy Policy applies to all players, prospective players, and visitors to the wt77 website located at wt77.club, including all sub-pages, the mobile-optimised interface, and any other digital touchpoints operated by wt77.

wt77 serves a broad player community across Pakistan — including users in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond. We understand the sensitivity of financial and personal data in the Pakistani context and have designed our data practices accordingly, aligning with internationally recognised privacy standards including the General Data Protection Regulation (GDPR) framework and applicable Pakistani data protection guidelines.

This Privacy Policy should be read alongside our Terms and Conditions, which govern your use of the wt77 platform as a whole. Capitalised terms not defined in this Policy carry the meanings assigned to them in the Terms and Conditions.

2 Data Controller

For the purposes of applicable data protection law, wt77's licensed operating entity is the data controller responsible for your personal information collected via the wt77 platform. As data controller, wt77 determines the purposes and means by which your personal data is processed.

If you have any questions about how wt77 handles your personal data, or if you wish to exercise any of your data rights as described in Section 11, you may contact our dedicated Data Protection Officer (DPO) at:

3 Data We Collect

wt77 collects personal data from you in the following categories, depending on how you interact with our platform:

3.1 Registration & Identity Data

When you create a wt77 account, we collect your full legal name, date of birth, gender (optional), residential address, city of residence (e.g., Karachi, Lahore, Islamabad), email address, and mobile phone number. This information is mandatory for account creation and cannot be omitted.

3.2 Identity Verification (KYC) Data

To comply with our anti-money laundering (AML) and Know Your Customer (KYC) obligations, wt77 may request copies of identity documents, including your National Identity Card (CNIC), passport, or driver's licence, as well as proof of address documents such as a utility bill or bank statement. Biometric data is not collected or stored by wt77.

3.3 Financial & Payment Data

wt77 collects payment information necessary to process deposits and withdrawals in PKR, including JazzCash account numbers, EasyPaisa wallet details, bank account information (HBL, UBL, Meezan Bank), and card details (Visa / Mastercard). Full card numbers are never stored directly by wt77 — they are processed securely via our PCI-DSS-compliant payment partners.

3.4 Transaction & Gaming Data

We record all deposits, withdrawals, game play activity, bet history, bonus claims, and account balance changes. This data is essential for account management, dispute resolution, and regulatory reporting.

3.5 Technical & Usage Data

When you access the wt77 platform, we automatically collect certain technical information including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, time spent on each page, and clickstream data. This data is collected via cookies, server logs, and similar tracking technologies as described in Section 9.

3.6 Communications Data

If you contact wt77's customer support via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and any attachments, for quality assurance, training, and dispute resolution purposes.

3.7 Responsible Gaming Data

If you use wt77's responsible gaming tools — such as deposit limits, self-exclusion requests, or cooling-off periods — we record those preferences and apply them to your account. This data is handled with the highest level of care given its sensitive nature.

4 How We Use Your Data

wt77 uses your personal data only for the purposes described below. We do not use your data in ways that are incompatible with these stated purposes without first obtaining your consent or as otherwise permitted by law.

5 Legal Basis for Processing

wt77 processes your personal data on the following legal bases:

• Contract Performance: Processing is necessary to perform the contract between you and wt77 — specifically, to provide you with gaming, betting, and payment services as described in our Terms and Conditions.
• Legal Obligation: Processing is necessary for wt77 to comply with applicable laws and regulations, including AML legislation, KYC requirements, and regulatory reporting obligations imposed by our operating licence.
• Legitimate Interests: Processing is necessary for wt77's legitimate business interests, including fraud prevention, platform security, customer support quality, and business analytics — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where processing is based on your consent (such as receiving marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. See Section 13 for details.

6 Data Sharing & Disclosure

wt77 does not sell, rent, or trade your personal data to unaffiliated third parties for commercial purposes. We may, however, share your data with the following categories of recipients in the circumstances described:

6.1 Payment Service Providers

To process deposits and withdrawals in PKR, wt77 shares necessary payment data with our authorised payment partners, including JazzCash, EasyPaisa, and partner banking institutions (HBL, UBL, Meezan Bank). These partners operate under strict data processing agreements and are only permitted to use your data to execute your payment instructions.

6.2 Identity Verification Partners

wt77 uses third-party KYC and identity verification service providers to assist in verifying player identities and screening against sanctions and PEP (Politically Exposed Person) lists. These providers process your KYC documents under our instruction and are contractually prohibited from using your data for any other purpose.

6.3 Game Software Providers

Some game providers integrated into the wt77 platform may receive limited data (such as an anonymised player identifier and session token) solely to facilitate game delivery. No identifiable personal data such as your name, CNIC, or payment details is shared with game providers.

6.4 Regulatory & Law Enforcement Authorities

wt77 may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts of law where required to do so by applicable law, regulation, court order, or in connection with any legal proceedings. wt77 cooperates fully with Pakistani and international authorities in matters relating to fraud, money laundering, and financial crime investigations.

6.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a substantial part of wt77's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to the privacy terms applicable to your data.

7 Data Retention

wt77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

Upon expiry of the applicable retention period, wt77 will securely delete or anonymise your personal data in accordance with our data destruction procedures. Data that has been anonymised and can no longer identify you as an individual may be retained indefinitely for statistical and analytical purposes.

8 Security Measures

wt77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and the wt77 platform is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher).
• At-Rest Encryption: Sensitive personal data stored in wt77's databases — including KYC documents and payment information — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to systems containing personal data is restricted to authorised wt77 personnel on a strict need-to-know basis, enforced by role-based access control (RBAC) and multi-factor authentication (MFA).
• PCI-DSS Compliance: wt77's payment processing infrastructure complies with Payment Card Industry Data Security Standards, ensuring that cardholder data is handled safely at every stage.
• Regular Security Audits: wt77's systems undergo periodic independent security assessments, penetration testing, and vulnerability scanning to identify and remediate potential weaknesses.
• Incident Response: wt77 maintains a documented data breach response procedure. In the event of a security incident that poses a risk to your rights and freedoms, wt77 will notify affected players and the relevant supervisory authority within the timeframes required by applicable law.

9 Cookies & Tracking Technologies

wt77 uses cookies and similar tracking technologies (including pixel tags and session tokens) to operate and improve the platform, maintain your session, and understand how players interact with our services. The following types of cookies are used:

9.1 Strictly Necessary Cookies

These cookies are essential for the wt77 platform to function and cannot be disabled. They include session authentication tokens, security cookies that prevent cross-site request forgery (CSRF), and cookies that remember your responsible gaming settings. Without these cookies, core platform functionality would not be available.

9.2 Performance & Analytics Cookies

wt77 uses analytics cookies to collect aggregated, anonymised information about how players navigate the platform — such as which pages are visited most frequently, where users drop off, and which features are most used. This data helps us improve the wt77 experience for Pakistani players. No personally identifiable information is included in analytics reports.

9.3 Functional Cookies

Functional cookies allow wt77 to remember your preferences — such as your preferred language, currency display, or game lobby layout — so that you do not need to reset them on every visit.

9.4 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block, delete, or restrict the use of cookies. Please note that disabling certain cookies may affect the functionality of the wt77 platform. Instructions for managing cookies in common browsers can be found in your browser's help documentation.

10 International Data Transfers

wt77 operates as an international online gaming platform, and some of the third-party service providers we work with — including cloud infrastructure providers, KYC verification partners, and analytics platforms — may process your personal data in countries outside Pakistan.

Where personal data is transferred internationally, wt77 ensures that appropriate safeguards are in place to protect your data, including standard contractual clauses, binding corporate rules, or reliance on jurisdictions that have been recognised as providing an adequate level of data protection.

By using the wt77 platform, you acknowledge and consent to the transfer of your personal data to countries outside Pakistan as described in this section, subject always to the protections described in this Privacy Policy.

11 Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data that wt77 holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Privacy Request".

• Right of Access: You have the right to request a copy of the personal data wt77 holds about you, together with information about how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected. This right is subject to exceptions where retention is required by law (such as AML obligations).
• Right to Restrict Processing: You have the right to request that wt77 restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy or have objected to processing.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to wt77 in a structured, commonly used, machine-readable format, and to request that it be transmitted directly to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data where wt77 relies on legitimate interests as its legal basis, and where your particular circumstances warrant such objection.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

12 Minors

The wt77 platform is strictly intended for individuals who are 21 years of age or older. wt77 does not knowingly collect, store, or process personal data from individuals under the age of 21. If you are under 21, you must not use the wt77 platform or provide any personal data to us.

If wt77 becomes aware that personal data has been inadvertently collected from an individual under the age of 21, we will take immediate steps to delete that data from our systems and close the associated account. If you believe that wt77 may hold personal data relating to a minor, please contact us immediately at [email protected].

13 Marketing Communications

With your prior consent, wt77 may send you promotional communications about bonuses, new games, PSL cricket betting promotions, and other offers relevant to Pakistani players — via email, SMS, or in-platform notifications.

You can opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link included in any marketing email;
• Updating your communication preferences in your wt77 account dashboard; or
• Contacting [email protected] with the subject line "Marketing Opt-Out".

Opting out of marketing communications will not affect the delivery of essential transactional communications, such as deposit confirmations, withdrawal notifications, account security alerts, and responsible gaming communications.

14 Third-Party Links

The wt77 platform may contain links to third-party websites or resources for informational purposes (for example, links to responsible gaming organisations). wt77 has no control over the content, privacy practices, or data processing activities of any third-party website and is not responsible for their privacy policies.

We encourage you to review the privacy policy of any third-party website you visit. The inclusion of a link to a third-party website does not constitute wt77's endorsement of that website or its operator.

15 Changes to This Policy

wt77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, wt77 will notify registered players via email or an in-platform notification prior to the updated policy taking effect.

The "Last Updated" date at the top of this Privacy Policy will reflect the date of the most recent revision. Your continued use of the wt77 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you must discontinue use of the platform and may request account closure by contacting our support team.

16 Contact & Complaints

If you have any questions, concerns, or complaints about how wt77 collects or handles your personal data, or if you wish to exercise any of your data rights as described in Section 11, please contact our Data Protection Officer using the details below:

wt77 takes all privacy complaints seriously and will investigate each matter thoroughly. If you are not satisfied with wt77's response to your complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction.

We are committed to resolving all data privacy concerns fairly, transparently, and in accordance with applicable data protection law. Our goal is to maintain the trust of every player across Pakistan who chooses wt77 as their online gaming platform.